When you have presently sent the money for the exchange, quickly Call our guidance crew for assistance
In these cases, we inspire you to definitely Make contact with our help staff. The exchange is usually ongoing from there, or alternatively, you will be free of charge to ask for a refund.
The copyright marketplace is subject to a number of sure procedures and restrictions which ensure it is necessary for some copyright providers to hold the AML/KYC technique executed.
Even so, Bitcoin’s value can also be not managed by a lender or another central authority, generating its community decentralized. It is actually worthy of noting that some copyright belongings are backed by fiat currencies, for instance stablecoins.
Make sure you be aware that other companies that we have been partnered with might need KYC guidelines that happen to be distinct from ours;
DDoS attacks. Sadly, these types of challenges take place every now and then, but we are generally satisfied to assist you to and remedy any issues;
Blockchain operations are irreversible. In case the funds are sent, the transaction can't be canceled by anybody. Consequently, carefully Test many of the payment aspects just before sending cash to anyone, like us or any person else.
In case a consumer doesn’t want to disclose their identity for sure motives and refuses to offer the paperwork, the KYC/AML method is taken into account unsuccessful as well as the deposited funds are then refunded on the handle (or addresses) the deposit was made from, subtracting the community ChangeNow exchange charges, within 24 several hours.
If these ways will not aid, make sure you Make contact with our assistance at: [electronic mail secured] or use this website link. We can get again to you personally as soon as possible.
Implementing set amount exchanges sales opportunities us to put down a little reserve to guarantee your basic safety from exchange level fluctuations. It is really integrated into the rate you will notice at the beginning from the exchange, no other charges incorporated.
No asset backs Bitcoin, similar to most fiat currencies aren’t backed by any asset For the reason that gold standard is deserted.
Choose an exchange pair and enter your payout tackle – We're going to bear in mind them for all long run transactions
In these cases we don't execute any KYC checks on our facet. Nevertheless, they may be performed by our companions;
ChangeNOW strives to shield our consumers from any kind of cons and fraudulent activities during the copyright planet and complies to all policies and laws current in the mean time, and one of the approaches that enables us to do so is the KYC/AML treatment.